Enrolment and Orientation Policy



Our service accepts enrolments of children aged between 0-5 years.

Enrolments will be accepted providing:

The maximum daily attendance does not exceed the approved number of places of the service.

Child-educator ratios are maintained across the service

A vacancy is available. (Please see Priority of Access Guidelines below.)


Priority of Access Guidelines:

Children who are enrolled at the service or whose families are seeking a place at the service will be given Priority of Access in accordance with the guidelines that have been established by the Department of Family and Community Services and Indigenous Affairs.

Below is the Priority of Access level which the service must follow when filling vacancies.

  • A child at risk of serious abuse or neglect.
  • A child of a single parent/guardian who satisfies, or of parents/guardians who both satisfy the work/training/study test under Section 14 of the A New Tax System (Family Assistance) Act 1999.
  • Any other child.

Within these three categories priority is also given to the following children:

  • Children in Aboriginal and Torres Strait Islander families.
  • Children in families which include a disabled individual.
  • Children in families of low income.
  • Children in families from culturally and linguistically diverse backgrounds.
  • Children in socially isolated families.
  • Children of single parent/guardians.


Upon enrolment families will be notified of their priority and advised that if the Centre has no vacancies and if their child’s position is a priority 3 under the Priority of Access Guidelines, it may be required that a family is asked to remove their child or reduce their days in order to make a place for a higher priority child.

Waiting List:

When a family has indicated their interest in enrolling their child in our service:

  • A tour of our service will be given. During this tour, the educator conducting the tour will give the family information about the service. Below are some areas covered:

* programming methods   * meals  * incursions        *fees      * policies & procedures          *our status as a Sun Smart service               * regulations for our state               * the licensing and assessment process          * signing in and out procedure       * the National Quality Framework, *room routines            *educator qualifications.

  •   Families are given a copy of the brochure and Reggio Emilia Handout to read and are invited to ask questions.
  •    Families are invited to fill out a Waiting List Form and pay a Waiting List Fee into our bank account to secure their   place onto the Waiting List.
  •      Families are requested to ring the Centre at least every 6 months to remain on the Waiting List.


When a vacancy for the requested days is available, families will be notified and offered a position. On accepting a position, the family will be requested to fill out an Enrolment form and Ezidebit form along with any other relevant forms, and supply the Centre with a copy of the Child’s Immunisation Record and Birth Certificate. The child will not be accepted into the service without this being completed.

The family will need to contact the Family Assistance Office (Centrelink) to have their eligibility for Child Care Benefit (CCB) assessed. If these details are available, we will complete the child’s formal enrolment. Should a family still need to access this information, we will complete an informal enrolment until these details are finalised.

* When this is completed and returned to the Centre, the child will be able to commence orientation into the Centre.

  • A tour of the child’s room and an introduction to the educators in the room the child will be starting in is given.
  • Families are encouraged to discuss their child with the Educators so we can accommodate their needs in the service from the first day they start with us.
  • Should a child speak English as a second language, the Centre will request that the family provide us with some key words in the languages the child speaks, so that the educators can familiarise themselves with the key words to ensure the Educator and child can communicate effectively.
  •  Families will be invited to bring their child into the service at a time that suits them so the child and family can familiarise themselves with the environment.